Privacy Policy
Pretzel Films Ltd respects your privacy and is committed to protecting personal information. This policy explains how we collect, use and safeguard information when you interact with our website or work with us as a client, collaborator or supplier.
About Pretzel Films Ltd
Pretzel Films Ltd is a UK-based film and media production company providing creative production services for brands, agencies and organisations.
If you have questions regarding this policy you may contact us at:
hello@pretzelfilms.com
www.pretzelfilms.com
Information We May Collect
We may collect personal information when you:
- Contact us through our website or email
- Work with us as a client, collaborator or supplier
- Apply for employment or freelance work
- Subscribe to communications or updates
This information may include your name, email address, telephone number, company name, role and project enquiry details.
How We Use Your Information
Personal information is used to:
- Respond to enquiries
- Provide film and creative production services
- Manage client projects and relationships
- Administer supplier and contractor relationships
- Issue invoices and contractual communications
- Improve our services and website experience
Pretzel Films Ltd does not sell or rent personal information to third parties.
Legal Basis for Processing
We process personal data under the following lawful bases:
- Contractual necessity – where processing is required to deliver services.
- Legitimate interests – to operate and improve our business.
- Consent – where you have opted in to communications.
- Legal obligation – where required by law or regulation.
Data Storage and Security
Pretzel Films uses professional cloud services and industry-standard tools to operate our business. These may include:
- Google Workspace
- Adobe Creative Cloud
- WordPress
- GoDaddy
- WeTransfer
Appropriate technical and organisational measures are implemented to safeguard personal information.
Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, contractual and accounting obligations.
Cookies and Analytics
Our website may use cookies and analytics services to understand how visitors use the website and to improve functionality and performance.
Cookies do not identify individuals personally and may be controlled through browser settings.
Your Rights
Under UK data protection law you have rights including:
- Access to your personal data
- Correction of inaccurate information
- Request deletion of data
- Restriction or objection to processing
- Withdrawal of consent where applicable
Requests can be made by contacting us at studio@pretzelfilms.com.
Changes to This Policy
Pretzel Films Ltd may update this Privacy Policy periodically. The latest version will always be published on this page.